Account/Group Admin to Manager
Nexus introduces an easier to manage organisation concepts and role-based access controls.
Groups and Teams replace the account and sub-account hierarchies, and Managers replace the previous roles known as Group or Account Admin.
- Managers assigned to a team can manage all the people within that team, in the same way an account admin could manage the people within a sub-account.
- Managers assigned to a group can manage all the people, from within the all the teams of the group structure.
As a manager, you can be assigned to multiple teams, and/or groups at any time, expanding the number of people that can be accessed.
What can I view in Nexus?
In Nexus, a manager has access to the following functionality:
- Your profile - to update your contact information (We may need your help for an alarm, so correct contact details are important!)
- Dashboard - to view the status of the teams you manage, and the usage over the last 30 days and 6 months.
- Map - Only available if you have permission (Check with your company administrator)
- Reporting - Available to report on your team(s), and/or group(s).
- People - view and edit any profiles that are members of your team, or under your group.
- Alarm Response Settings - here you can view escalation plans, alarm instructions, and locations assigned to your company's account. You cannot make changes to these.
- Apps & Devices - to view and assign products to members of your team.
- Teams - Here you can view your team setup and add people to your teams
What can I do in Nexus?
You are empowered to monitor and manage your team's safety through:
- Adding, editing, and deleting profiles
- Assigning, reassigning, or removing apps & devices
- Running or Scheduling reports to monitor usage and alarms
- Review closed alarm reports
What are the main changes?
In summary, the role is very similar to Group and Account Admins, though, there are a few key changes:
- You can now assign app subscriptions or devices within your company's account, not just those allocated to your team.
- You can now only view your team's escalation plans, editing these plans must be done by your account administrator (usually your Health and Safety team)