We're excited to announce some Nexus improvements, bug fixes & new integrations with our latest release based on feedback from customers.

New Integrations

 Services API

The Services API allows customers to manage check-ins and timed activities via APIs. This is crucial for workforce management, ensuring that lone workers and high-risk employees are safe and accounted for and not needing to duplicate workload by using multiple apps when performing field work.

Key Features

• Check-ins: APIs for logging the start and end of a work period/shift.
• Activities: APIs to start, extend and stop work activities.

Use Cases

• Integration with workforce management systems to automate check-in processes.
• Real-time activity tracking to monitor worker safety and task progress.

Geotab Marketplace

Peoplesafe is joining the Geotab Marketplace, expanding vehicle fleet management options with a robust lone worker safety solution. This includes a seamless login experience to nexus from Geotab.

Reporting

Improvements:

• Job Titles have been incorporated into the People Report, visible both on-screen and when exported
• New "Is Locked" filter is available in the People page & People Report, enabling administrators to identify and unlock locked accounts quickly.

Customer-reported bugs resolved in this release include:

• Managers can now view data on the Alarms report.
• Product Summary discrepancies between the Dashboard and Management Report have been resolved.
• The Device report charts now accurately reflect the filters that are applied.
• The People report export now displays the correct profile status when a profile is locked

Feedback via Customer Support

We've released the following improvements to save you time & improve your customer experience:

• The login error messages have been refined to be more helpful, addressing feedback from our customers and Customer Support.
• A new Risk Profile, Lone Traveller, has been added to support Travelsafe and that signals to the ARC when someone is likely to be travelling alone.

Customer-reported bugs resolved in this release include:

• User management and profile issues: Incorrect escalation contact lists, limitations on profile updates when using phone for 2FA, and difficulties removing user references.
• Mobile app and login errors: Issues with logging into multiple accounts on the mobile app and incorrect user details being picked up during SSO login.
• Data accuracy and reporting problems: Incorrect audit log information, inability to assign or update app licenses for reporting group managers, and errors in displaying GPS location.
• System errors and functionality: Unexpected errors when assigning apps, incorrect handling of invalid phone numbers, and issues with the ARI icon.
• Data import and export: Incorrect phone validation for some Irish and incorrect sex.