Instant Email Alerts for Every Incident
What are incident notifications?
The Incident Notifications feature provides real-time email alerts to designated individuals, such as administrators, managers, or specific departments, whenever an employee experiences a real or precautionary incident that is handled by the Peoplesafe Alarm Receiving Centre.
By promptly notifying designated individuals, Incident Notifications empowers them to take appropriate follow-up action, such as initiating investigations, providing support to the affected employee, and implementing corrective measures.
How do I set them up?
- To set up real incident notifications, first navigate to the Company Profile section and then to Settings, where they can enable the real incident notification feature
- Once enabled, customise the notifications by selecting the types of incidents notifications are required for, choosing between real incidents only or both real and precautionary incidents.
- Finally, they can specify the recipients of these notifications, which can include all administrators, managers, or specific email addresses.