Welcome to your new device! This guide will help you get started quickly and easily.
1. Turn your device on
To get started, remove your device from the box and power it on by pressing and holding the power button for 4 seconds.
2. Test your device
Next, complete a test on the device by checking your device type below and following the instructions:*
How to complete a test
This will confirm that your device microphone, speaker, and connection to Peoplesafe are working correctly:
- Record a message when prompted by the device
- Listen to the message playback to check the sound quality.
If you believe the test was not successful please get in touch with our support team on 0800 990 3562
*Features applied to devices may vary, depending on the options selected by your administrator. If your call button works but does not ask you to complete a test, please follow this guide to understand your device settings.
3. Use your device daily.
Keep it switched on. Keep it charged. Keep it with you. Keep yourself safe.
Having your device switched on daily is the only way to ensure you get the fastest emergency response when you need it most.
4. Complete your training
To learn how to use your device effectively, choose from the following training options. To understand the features set on your device, read this guide.
Device Specific Training:
Watch our on-demand training videos at your own pace to learn how to use Peoplesafe effectively and efficiently.
- MySOS Training | MySOS Training Videos
- MicroSOS Training | MicroSOS Training Videos
- Microguard Training | Microguard Training Videos
- MySOS ID Badge Training | MySOS ID Badge Training Videos
- MySOS 4G ID Badge Training | MySOS 4G ID Badge Training Videos
Webinars:
Join a live webinar to connect directly with Peoplesafe experts, ask questions and learn how to get the most out of Peoplesafe.
Personal Safety Welcome Pack
This pack serves as a summary of our webinar training and includes everything you need to know on:
- How to prevent incidents
- How to raise an alarm
- How alarms are received and responded too
- All training materials for your app or device.