The Peoplesafe app requests various permissions to ensure your safety and well-being. This table explains why each permission is required.
| Permission Required | Purpose |
| Notifications | We use notifications to keep you informed and check on your safety. Alerts for reminders for expiring timed activities, welfare checks, and signal loss. |
| Device location – always on, precise | Location Services access ensures our Alarm Receiving Centre can quickly locate you and send help in case of an emergency. |
| Microphone / Record audio | When an alarm is activated, in an emergency, you can initiate a direct call to our Alarm Receiving Centre through the app. The app requires access to your microphone to enable two-way communication. |
| Find, connect to and determine relative position of nearby devices. | In some situations, GPS might not be available indoors or have a weak signal. By identifying nearby Wi-Fi networks, the app can help approximate your location, even without a strong GPS signal. |
| Phone - make and manage phone calls |
To ensure you can always reach help quickly, we request permission to access your phone's calling functions. In an emergency, you can initiate a direct call to our Alarm Receiving Centre through the app, even if you can't access the app functions themselves. |
| Let app run in the background (Android) | To ensure your safety when you're not actively using the app the Peoplesafe app utilises a background service on Android. Safety features, like discreet alarms and fall detection continue to function, even when your phone is locked, or the app is minimised. |
| Display on top - over other apps (Android) |
To ensure a reliable connection and clear communication, we temporarily "Display over other apps", providing a priority call screen for uninterrupted communication in critical situations. Without display on top permission granted Android does not provide access to the microphone on the device. |
| DND Access | Critical alerts bypass Do Not Disturb to ensure you are alerted, for example when a Welfare Check is required, or a Timed Activity has expired. |
Optional Permissions:
These permissions enhance specific functionalities but are not mandatory for basic operation.
| Permission Required | Purpose |
| Camera | Use your camera to scan a QR code for SureCam dashcam (optional). |
| Contacts | Share location with your contacts - SOS app only (optional). |
| Bluetooth | The app requires access to Bluetooth to connect to your Peoplesafe Smart Button and/or your Reveal Body Worn camera (optional). |
We are transparent about the permissions we request and use them only for the stated purposes. If you have any further questions, please don't hesitate to contact Peoplesafe Support.
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Our commitment is to your safety and privacy. We use permissions responsibly and only for their intended purposes. By allowing these permissions, you ensure a reliable connection with the ARC when you need it most.
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You are always in control of your location settings. You can adjust these permissions in your phone's settings at any time.
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Background Services and Battery Usage We understand the importance of battery life. PeopleSafe's background services are optimized for minimal battery consumption.