What is the Peoplesafe SMS Line?

The Peoplesafe SMS Line offers a convenient way to manage your activities, leave memos, and even trigger alarms directly from your mobile phone, by sending a text message.

Compatible Subscriptions: Peoplesafe Pro Mobile App & Peoplesafe Standard Mobile.

Phone Number: +447700170520 [save this number as a contact on your phone]

It is also the same number used to receive other system messages from.

Benefits of Using the SMS Activity Line

• Low Signal Accessibility: Ideal for areas with weak mobile data signals, where SMS functionality remains available.
• Accessibility for deaf or hard-of-hearing users: Best for those who may have difficulty responding to audio prompts on activities, memos, or alarms. 
• Discreet Activation: Allows discreet activation of activities, memos or alarms in situations where speaking may endanger welfare. 
• Seamless Synchronisation: All data transmitted via SMS is synchronised with your Peoplesafe profile, ensuring updates are reflected in the app when a data connection is restored.
• Quick and Easy: SMS communication offers a fast and straightforward way to manage your activities and communicate with monitoring controllers.
• Emergency Alerting: ability to send a 999 or SOS message, for fast emergency alerting.

Starting an Activity

To begin an activity, send an SMS message to +447700170520 using the following format:

a,{minutes},{description}

Explanation

• a: This letter signals the start of a new activity.
• {minutes}: Replace this with the estimated duration of the activity in minutes. For example, 120 for two hours.
• {description}: Provide a concise description of your task and any potential hazards. This information is crucial for Alarm Controllers in case of an alert.

Example

To initiate a 60-minute activity involving a site survey with potential traffic risks, send:

a,60,Site survey - traffic risk

Extending an Activity

To extend an ongoing activity, send a new start activity message. This will overide the previous time.

e,{duration in minutes},{description}

Explanation:

• e: This letter signals the extending of an existing activity.
• {minutes}: Replace this with the new estimated duration of the activity in minutes.
• {description}: You can re-use the original description, or change it if the task has changed.

Example:

To extend your current activity by 30 minutes, keeping the same description, send:

e,30,Site survey - traffic risk

Activities with Welfare Checks

To begin an activity with a Welfare Check, send an SMS message to +447700170520 using the following format:

w,{activity_minutes},{welfare_minutes},{description}

Explanation

• w: This letter signals the start of a new activity with a welfare check
• {activity_minutes}: Replace this with the estimated duration of the activity in minutes. For example, 120 for two hours.
• {welfare_minutes}: Replace this with the freqeny of welfare checks required in minutes. For example, 15 for 15 minute welfare check intervals.
• {description}: Provide a concise description of your task and any potential hazards. This information is crucial for Alarm Controllers in case of an alert.

Example

To initiate a 60-minute activity involving a site survey with potential traffic risks, send:

2,60,15,Site survey - traffic risk

Stopping an Activity

To end an activity before its scheduled duration, send the following SMS message to +447700170520:

c

Explanation:

• c: This letter indicates the closure or cancellation of the current activity.

Leaving a Memo/Note

To send a note or memo to the monitoring controllers, use the following format:

memo,{description}

Explanation:

• m: This word indicates that you are sending a memo.
• {description}: Provide a concise description of your task and any potential hazards. This information is crucial for Alarm Controllers in case of an alert.

Example:

To inform controllers that you are moving to a new location, send:

m,

Activating an Alarm

In case of an emergency, you can trigger an alarm by sending either of the following messages:

999

or

SOS

Troubleshooting

Sometimes mobile phone numbers can be unsubscribed from SMS services like the Peopleasfe SMS Line.

If you are not receiving responses from this service please makes sure that:

1. The Peoplesafe SMS number, 447700170520, is saved as a contact on your phone.
2. You are subscribed to the service. Send "START" to the Peoplesafe SMS service, 447700170520.

Important Notes

• Ensure you adhere to the specified SMS message formats. Incorrect formatting may result in the system not processing your request.
• Provide clear and concise descriptions in your messages.
• Standard SMS messaging rates may apply.
• Always check for adequate mobile signal before starting any lone working activity.

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