If you’re unsure how you want your team members to use Peoplesafe, that uncertainty may be contributing to low usage and adoption. Clear expectations are key to ensuring your staff understand how and when to use their personal safety devices or apps—and why it matters.

This guide outlines different levels of usage expectations based on risk.

Start with Your Managers

Before setting expectations with your team, ensure your managers understand their responsibilities. Managers play a vital role in reinforcing usage and helping their teams stay protected. Communicate expectations clearly to managers first so they can support daily and weekly safety habits.

Tailoring Expectations to Risk Levels

Basic Expectations (Low-Level Risk)

These are suitable for staff with minimal exposure to risk during their working day.

User Expectations:

• Keep the device or phone switched on when starting work.
• Keep the device or phone accessible throughout the day.
• Ensure the device is charged.

What to look for in reports:

• In the Usage Report, active days should match working days. If not, the user may not be protected or able to raise an alarm when needed.

Note:
You may consider limiting usage to lone working scenarios, but this can create confusion and reduce overall protection. Incidents can happen at any time—even when working in pairs or groups.

Enhanced Expectations (Medium to High-Level Risk)

For staff who occasionally face increased risks, such as working at height or attending appointments with known risks.

User Expectations:

• Keep the device or phone switched on when starting work.
• Keep the device or phone accessible throughout the day.
• Log events when completing higher-risk tasks.
• Ensure the device is charged.

Event Logging Options:

• Voice memos
• Timed activities
• Check-in timers
• Manual positions

These features allow users to record task-specific risk information and their location within a building.

What to look for in reports:

• Active days should match working days.
• Check for event logs—e.g., more than 5 voice memos per week if high-risk tasks are performed daily.

Advanced Expectations (High-Risk Users)

For users consistently exposed to high-risk environments or tasks.

User Expectations:

• Keep the device or phone switched on when starting work.
• Keep the device or phone accessible throughout the day.
• Log events for every new activity.
• Ensure the device is charged.

These expectations require more interaction and should only be applied where the benefit of increased safety is clear and understood by the user.

What to look for in reports:

• Active days should match working days.
• Event logs should reflect the number of tasks—e.g., 5 voice memos for 5 tasks in a day.

Summary

Setting clear expectations for Peoplesafe usage is essential for protecting your team.

• Start with managers: Ensure they understand their role in reinforcing safety habits.
• Match expectations to risk: Tailor usage guidelines based on the level of risk each team member faces.
• Use reports to monitor compliance: Regularly review usage and event logs to ensure expectations are being met.

By aligning expectations with risk and communicating them clearly, you’ll foster a culture of safety and increase adoption of Peoplesafe across your teams.