You may use different naming conventions within your organisation, which can make it challenging to map Nexus roles directly to your internal roles. For example:

• Nexus Administrators might align with your Health and Safety team
• Managers in Nexus could correspond to your Team Administrators
   

This article is designed to clarify how roles are defined in Nexus, helping you understand their purpose and how they might relate to your own organisational structure.

Other Helpful Articles:

• What Managers can access in Nexus
• What Administrators can access in Nexus
• Which Role should I select (All roles in comparison) 

⚙️ Admin Role

• Full System Control
  • Admins oversee company-wide configurations: teams, users, devices, escalation plans, SSO, app settings, reporting, etc.
  • They have unrestricted access across the system (not detailed in one table, but implied by coverage on their admin page).
• Configuration Abilities
  • Can manage onboarding, import data, set SSO, control permissions, broadcast teams messages, schedule reports, etc.
• Alarm Response Admin Sub-role
  • This can be granted to a Manager, enabling them to create/edit escalation plans, instructions, and locations. Regular Managers lack this ability.

🛠️ Manager Role

• Scope of Access
  • Can view, report on, and update users only within teams/groups they're assigned to – everything else is restricted. 
• People Management
  • Can add/remove users in their own teams and update those profiles.
  • Cannot change roles or manage users outside their teams. 
• Teams & Groups
  • Can view all, but only add/remove users in their assigned teams, not groups.
• Devices & Apps
  • Can view and assign devices/apps to users in their teams. 
• Alarm Response Info
  • Only view access to locations, escalation plans, and instructions—unless also granted the Alarm Response Admin permission. 
• Company Settings & Reporting
  • Limited: can view some reports and account details, but editing requires Admin privileges. 

📊 Side‑by‑Side Comparison

✅ Summary

• A Manager has restricted access limited to their own teams – they can manage people and resources within that scope but cannot modify global settings or user roles.
• An Admin holds full control over the entire Nexus system, including system configurations, device provisioning, reporting, and escalation management.
• The Alarm Response Admin sub-role can be added to a Manager to allow them to manage environmental emergency content like escalation plans and locations.