Assigning & Unassigning Devices

To assign a device to a user, make sure the user has an activated profile. You can check this on the People page.

You can assign or unassign devices from:

• The Device page
• The People page

📱 Assigning a Device (from the Device Page)

1. Go to Apps & Devices in the menu, then select Devices.
2. You’ll see a summary of:
   1. Total devices
   2. Devices available to assign
   3. Devices already assigned
3. Find the device by searching for its serial number.
4. To assign:
   1. Click the ➕ Add button under the Assignment section.
   2. A dropdown will appear – only activated users will be listed.
   3. Select the user and click Add to confirm. 

🔁 Swapping a Device Between Users

1. On the same device, click the 🔄 Swap button (two arrows icon).
2. Choose the new user from the dropdown.
3. Click Add to confirm the reassignment.

➖ Unassigning a Device

1. Click the ➖ Minus button next to the assigned user.
2. Confirm the unassignment.
3. The device will now appear as available in your account summary.

👥 Assigning & Unassigning Devices (from the People or Teams Page)

You can also manage device assignments directly from the People page or when viewing a specific Team.

✅ Assigning a Device

1. Go to the People page (or open a specific Team).
2. Find the activated user you want to assign a device to.
3. Click the ➕ Add button next to their name.
4. A page will open showing:
   • Devices/apps currently assigned to the user
   • All available devices in your account
5. Search for the device using its serial number.
6. Click the ➕ Add button next to the device, then confirm the assignment.

➖ Unassigning a Device

1. Follow the same steps to open the user’s device list.
2. Click the ➖ Minus button next to the device you want to remove.
3. Confirm the unassignment.