Managing Apps & Devices

Assign, swap & unassign apps & devices within your account.

How to allocate devices to teams

Easily allocate devices to specific teams, giving you more control and flexibility managing your devices.

Both Managers & Admins can allocate, reallocate or deallocate devices in Nexus. All changes will be logged on the devices audit history.

Key Benefits:

  • Asset Management: A simple view of where devices are physically located for obtaining payment from specific teams or requesting devices to be reallocated internally.
  • Prevent Device misuse: Devices are less likely to be assigned incorrectly if Managers can only see devices allocated to their specific team.
  • Simple Reporting: Once devices are allocated to specific teams, you can use the Devices & phones report to show how many physical devices, regardless of assignment to a user, are held by that team.

How does this impact device visibility?

  • Manager Visibility: Managers will only be able to view devices allocated to their team and any unallocated & unassigned devices in your account on Nexus.
  • Administrator Visibility: Administrators will still view all devices and can now view their allocation to specific teams.

How to allocate devices to teams:

  1. Open Nexus
  2. Open phones & devices on the menu then select the devices page
  3. Under Allocation select ‘Unallocated’
  4. A drop-down box will appear, choose a team of the list.
  5. Select the add + button.

allocate device.png

How to change a device’s team allocation:

  1. Open Nexus
  2. Open phones & devices on the menu then select the devices page
  3. Search for or identify the device in the list
  4. Select the device serial number to open the Device Details page
  5. Under the Device summary, find Team allocation
  6. Select Change
  7. A drop-down box will appear, select a team from the list.
  8. Select the tick button.

Change device allocation.png

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